Opening and Closing JumboCash Accounts

Looking for the lowdown on your JumboCash account? Find out how to sign up for JumboCash, as well as how to close your account and receive credit for the unused balance.

Sign Up for JumboCash

JumboCash is available to all students, faculty, and staff. If you're a student, you already have a JumboCash account—no need to sign up—and you can add funds anytime. Learn about how to make JumboCash deposits. If you're not a student, you can easily open a JumboCash account.

To sign up for a JumboCash account, contact the Tufts Dining Administration Office. Once you’ve signed up for a JumboCash account, you can visit JumboCash.net to set up online access to your account.

Close Your JumboCash Account

JumboCash funds remain active in your account from the time you deposit them until you close your account. Students may close their account upon graduation or permanent withdrawal from the university. Faculty and staff may close their account upon employment separation.

Students graduating in the fall term may request to close their JumboCash account during the fall term Reading Period and receive credit for any remaining balance above $10. All other qualifying students may request to close their JumboCash account during spring term Reading Period. Graduating students must request account closure no later than Friday of Senior Week.

The amount credited will be determined by your JumboCash account balance on the Monday after commencement. Students on the Medford/Somerville campus will receive a credit on their student account in the Student Information System (SIS). Students on the Boston and Grafton campuses will receive a check.

Apply for JumboCash Account Closure and Credit of Remaining Funds

To apply for a credit or funds refund, complete the Request for JumboCash Account Closure (PDF) form and mail it, with a photocopy of your Tufts ID, to Tufts Dining Services, 89-91 Curtis Street, Medford, MA 02155—or hand deliver it to the Tufts Dining Administration Office at 89-91 Curtis Street, Somerville, MA 02144.