Frequently asked questions about JumboCash
When I do printing or copying, I only see a balance of $100 or less – what happened to my JumboCash?
Because pay for print and copying in the campus libraries and computer centers is an unattended purchase, we limit the amount you can use each day to $100 (to protect your funds.) So, when you do your printing or copying, the displayed balance will be $100 or less. No worries though, the rest of the funds are still in your JumboCash account.
Who can purchase JumboCash?
Any student on a meal plan can add JumboCash at any time. Students not enrolled in a meal plan may open a JumboCash account with an initial deposit of $100. The Premium Plan is the only meal plans that includes JumboCash. Enrollment is completely voluntary.
Will financial Aid cover JumboCash?
Yes. Students who receive financial aid will also receive the benefits of JumboCash. If a student has a credit on their Student Account due to their financial aid, this credit can be used to purchase JumboCash.
Where can I use JumboCash?
JumboCash can be used at over 20 campus dining and service locations to pay for everything from snacks, drinks, and meals to laundry, books, school supplies and personal items.
How can I add more JumboCash?
Easy – Dining Administration Office at 89 Curtis Street you can pay by cash, check (made payable to “Trustees of Tufts College”) or you can charge your purchase to your Student Account ($500 maximum). At the Bookstore you can pay by cash or check (made payable to “Trustees of Tufts College”). Visit a self-service an Add Value Machine in the lobby of Carmichael, Campus Center or Dewick-MacPhie, Eaton Computer Lab, EPDC Lab in Anderson Hall, Ginn Library, the copier room in Tisch Library, and in Boston the Hirsh Health Sciences Library and add $5, $10 or $20 to your JumboCash account.
What happened to the Points I had last semester?
All points balances have been rolled into JumboCash. Your money is still there, now referred to as JumboCash.
I’m going abroad next term, can I withdraw my JumboCash?
No. Once deposited, JumboCash cannot be withdrawn unless you graduate or officially withdraw from the university.
Can I purchase a debit plan for food only?
Yes. We’ve created a debit plan for food purchases only called Meal Money (replaces Dining Dollars). You must deposit $100 to open a Meal Money account. Meal Money rolls from fall term to spring term. Unused Meal Monies are forfeited at the end of the spring term. You may add funds to your Meal Money account at the Dining Administration office at 89 Curtis Street weekdays between 9am-4:30pm.
So why did you change the program?
In the past, 4 of the 6 Meal Plans had Dining Dollars attached. In order to give students more flexibility, and to address their varying needs, we decided to remove the Dining Dollars from the plans, combine Dining Dollars with the former Points Plus, and give students the option of how much they want to purchase. In doing this, we dropped the cost of those meal plans which had included Dining Dollars by the amount of Dining Dollars. Now, you get to choose the amount of JumboCash you wish to have in addition to your Meal Plan.
When I do my laundry, I only see a balance of $20 or less – what happened to my JumboCash?
Because laundry is an unattended purchase, we limit the amount you can use each day to $20 (to protect your funds.) So, when you do your laundry, the displayed balance will be $20 or less. No worries though, the rest of the funds are still in your JumboCash account.